/* ============================================================
   SMART BHARAT — PREMIUM UI SYSTEM v2
   Implementing all 4 UI design ideas:
   - Heritage mesh-gradient background
   - Glassmorphism cards + sidebar
   - Be Vietnam Pro typography system
   - Tricolor brand (Blue #3b82f6, Saffron #f97316, Green #10b981)
   - Material Symbols icons
   - Bento grid layouts
   - Micro-animations
   ============================================================ */

/* ---------- CSS Custom Properties (Design Tokens) ---------- */
:root {
  /* Brand Colors */
  --primary: #3b82f6;
  --primary-dark: #2563eb;
  --primary-soft: rgba(59, 130, 246, 0.12);
  --primary-glow: rgba(59, 130, 246, 0.25);
  --secondary: #f97316;
  --secondary-dark: #ea580c;
  --secondary-soft: rgba(249, 115, 22, 0.12);
  --secondary-glow: rgba(249, 115, 22, 0.3);
  --tertiary: #10b981;
  --tertiary-dark: #059669;
  --tertiary-soft: rgba(16, 185, 129, 0.12);
  --error: #ba1a1a;
  --error-soft: rgba(186, 26, 26, 0.12);

  /* Surface Colors */
  --surface: #f8fafc;
  --surface-container: #eceef0;
  --surface-container-low: #f2f4f6;
  --surface-container-high: #e6e8ea;
  --surface-container-highest: #e0e3e5;
  --surface-container-lowest: #ffffff;
  --surface-variant: #e0e3e5;
  --surface-dim: #d8dadc;
  --outline: #727785;
  --outline-variant: rgba(194, 198, 214, 0.6);

  /* Text Colors */
  --on-surface: #191c1e;
  --on-surface-variant: #424754;
  --on-primary: #ffffff;
  --on-secondary: #ffffff;
  --on-tertiary: #ffffff;
  --on-error: #ffffff;

  /* Glassmorphism */
  --glass-bg: rgba(255, 255, 255, 0.72);
  --glass-border: rgba(255, 255, 255, 0.6);
  --glass-blur: blur(20px);
  --glass-primary-border: rgba(59, 130, 246, 0.2);

  /* Shadows */
  --shadow-xs: 0 2px 8px rgba(31, 38, 135, 0.04);
  --shadow-sm: 0 4px 16px rgba(31, 38, 135, 0.06);
  --shadow-md: 0 8px 32px rgba(31, 38, 135, 0.1);
  --shadow-lg: 0 16px 48px rgba(31, 38, 135, 0.14);
  --shadow-xl: 0 24px 72px rgba(31, 38, 135, 0.18);

  /* Border Radii */
  --radius-xs: 8px;
  --radius-sm: 12px;
  --radius-md: 20px;
  --radius-lg: 28px;
  --radius-xl: 36px;
  --radius-full: 9999px;

  /* Layout */
  --nav-height: 64px;
  --sidebar-width: 256px;
  --container-max: 1280px;
  --gutter: 24px;
}

/* ---------- Global Reset & Base ---------- */
*, *::before, *::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

html {
  scroll-behavior: smooth;
  scrollbar-width: thin;
  scrollbar-color: var(--outline-variant) var(--surface);
}

/* Custom Scrollbar for WebKit */
::-webkit-scrollbar {
  width: 8px;
  height: 8px;
}
::-webkit-scrollbar-track {
  background: var(--surface);
}
::-webkit-scrollbar-thumb {
  background: var(--outline-variant);
  border-radius: var(--radius-full);
  border: 2px solid var(--surface);
}
::-webkit-scrollbar-thumb:hover {
  background: var(--outline);
}

body {
  min-height: 100vh;
  font-family: "Be Vietnam Pro", system-ui, sans-serif;
  font-size: 16px;
  line-height: 1.6;
  color: var(--on-surface);
  background-color: var(--surface);
  -webkit-font-smoothing: antialiased;
  overflow-x: hidden;
  /* Minimal custom cursor: Blue circle */
  cursor: url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 20 20" fill="%233b82f6" stroke="%23ffffff" stroke-width="1.5"><circle cx="10" cy="10" r="6"/></svg>') 10 10, auto;
}

/* Custom Pointer Cursor for interactive elements: Orange circle */
a, button, [role="button"], label, input, select, textarea {
  cursor: url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 20 20" fill="%23f97316" stroke="%23ffffff" stroke-width="1.5"><circle cx="10" cy="10" r="6"/></svg>') 10 10, pointer;
}

h1, h2, h3, h4 {
  font-family: "Be Vietnam Pro", system-ui, sans-serif;
  font-weight: 700;
  line-height: 1.2;
  letter-spacing: -0.02em;
  color: var(--on-surface);
}

p { color: var(--on-surface-variant); }

a {
  color: var(--primary);
  text-decoration: none;
  transition: color 0.2s;
}
a:hover { color: var(--primary-dark); }

button, input, textarea, select { font: inherit; }
button { cursor: pointer; border: none; background: none; }

:focus-visible {
  outline: 2px solid var(--primary);
  outline-offset: 2px;
  border-radius: var(--radius-xs);
}

::selection {
  background: var(--primary-soft);
  color: var(--primary-dark);
}

.material-symbols-outlined {
  font-variation-settings: 'FILL' 0, 'wght' 400, 'GRAD' 0, 'opsz' 24;
  display: inline-block;
  vertical-align: middle;
  line-height: 1;
}

/* ---------- Mesh Background ---------- */
.mesh-background {
  position: fixed;
  inset: 0;
  z-index: -1;
  background-color: var(--surface);
  background-image:
    radial-gradient(at 5% 10%, rgba(249, 115, 22, 0.13) 0px, transparent 50%),
    radial-gradient(at 90% 5%, rgba(16, 185, 129, 0.11) 0px, transparent 50%),
    radial-gradient(at 50% 90%, rgba(59, 130, 246, 0.13) 0px, transparent 50%);
  animation: bgPulse 22s ease-in-out infinite alternate;
}

@keyframes bgPulse {
  0% { transform: scale(1); }
  100% { transform: scale(1.08); }
}

/* ---------- Hero Pattern Dots ---------- */
.hero-pattern {
  background-image:
    radial-gradient(rgba(194, 198, 214, 0.45) 0.5px, transparent 0.5px),
    radial-gradient(rgba(194, 198, 214, 0.45) 0.5px, transparent 0.5px);
  background-size: 20px 20px;
  background-position: 0 0, 10px 10px;
}

/* ---------- Top Navigation Bar ---------- */
.navbar {
  position: sticky;
  top: 0;
  z-index: 100;
  height: var(--nav-height);
  background: rgba(248, 250, 252, 0.85);
  backdrop-filter: blur(24px);
  -webkit-backdrop-filter: blur(24px);
  border-bottom: 1px solid var(--outline-variant);
  box-shadow: var(--shadow-xs);
  transition: box-shadow 0.3s ease;
}

.navbar.scrolled {
  box-shadow: var(--shadow-sm);
}

.navbar__inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 100%;
  max-width: var(--container-max);
  margin: 0 auto;
  padding: 0 var(--gutter);
  gap: 20px;
}

.navbar__left {
  display: flex;
  align-items: center;
  gap: 32px;
}

.navbar__brand {
  display: flex;
  align-items: center;
  gap: 10px;
  cursor: pointer;
  transition: opacity 0.2s;
  color: var(--on-surface);
  flex-shrink: 0;
}
.navbar__brand:hover { opacity: 0.85; }

.navbar__wheel {
  color: var(--secondary);
  filter: drop-shadow(0 2px 6px var(--secondary-glow));
  transition: transform 0.6s ease;
}
.navbar__brand:hover .navbar__wheel {
  transform: rotate(22.5deg);
}

.navbar__title {
  font-size: 1.2rem;
  font-weight: 800;
  letter-spacing: -0.02em;
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
}

.navbar__links {
  display: none;
  align-items: center;
  gap: 4px;
}
@media (min-width: 768px) {
  .navbar__links { display: flex; }
}

.nav-link {
  position: relative;
  padding: 8px 16px;
  border-radius: var(--radius-full);
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--on-surface-variant);
  transition: all 0.2s ease;
  white-space: nowrap;
  border: 1px solid transparent;
}

.nav-link:hover {
  color: var(--primary);
  background: var(--primary-soft);
}

.nav-link--active {
  color: var(--primary);
  background: var(--primary-soft);
  border-color: rgba(59, 130, 246, 0.2);
  font-weight: 700;
}

.navbar__right {
  display: flex;
  align-items: center;
  gap: 8px;
}

.navbar__search {
  display: none;
  align-items: center;
  gap: 8px;
  padding: 8px 16px;
  background: var(--surface-container-low);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-full);
  transition: all 0.2s;
  width: 200px;
}
@media (min-width: 1024px) {
  .navbar__search { display: flex; }
}
.navbar__search:focus-within {
  border-color: var(--primary);
  box-shadow: 0 0 0 3px var(--primary-soft);
}
.navbar__search input {
  flex: 1;
  border: none;
  background: transparent;
  font-size: 0.9rem;
  color: var(--on-surface);
  outline: none;
  width: 100%;
}
.navbar__search input::placeholder { color: var(--on-surface-variant); }

.navbar__icon-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  border-radius: var(--radius-full);
  color: var(--on-surface-variant);
  transition: all 0.2s;
}
.navbar__icon-btn:hover {
  background: var(--surface-container-high);
  color: var(--primary);
}

.lang-toggle {
  display: flex;
  overflow: hidden;
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-full);
  background: rgba(255, 255, 255, 0.8);
}
.lang-toggle__btn {
  padding: 6px 14px;
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--on-surface-variant);
  transition: all 0.2s;
}
.lang-toggle__btn--active {
  background: var(--secondary);
  color: var(--on-secondary);
  box-shadow: 0 2px 8px var(--secondary-glow);
}

/* ---------- App Layout (Sidebar + Main) ---------- */
.app-layout {
  display: flex;
  max-width: var(--container-max);
  margin: 0 auto;
}

/* ---------- Sidebar ---------- */
.sidebar {
  display: none;
  flex-direction: column;
  width: var(--sidebar-width);
  flex-shrink: 0;
  position: sticky;
  top: var(--nav-height);
  height: calc(100vh - var(--nav-height));
  background: rgba(242, 244, 246, 0.5);
  backdrop-filter: blur(16px);
  border-right: 1px solid var(--outline-variant);
  padding: 24px 16px;
  overflow-y: auto;
  overflow-x: hidden;
}

@media (min-width: 768px) {
  .sidebar { display: flex; }
}

.sidebar__user {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px;
  border-radius: var(--radius-md);
  background: rgba(255, 255, 255, 0.6);
  border: 1px solid var(--outline-variant);
  margin-bottom: 24px;
}

.sidebar__avatar {
  width: 40px;
  height: 40px;
  border-radius: var(--radius-full);
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  color: var(--on-primary);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.sidebar__user-name {
  font-size: 0.9rem;
  font-weight: 700;
  color: var(--on-surface);
  line-height: 1.2;
}

.sidebar__user-id {
  font-size: 0.75rem;
  color: var(--on-surface-variant);
}

.sidebar__nav {
  display: flex;
  flex-direction: column;
  gap: 4px;
  flex: 1;
}

.sidebar__link {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 16px;
  border-radius: var(--radius-sm);
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--on-surface-variant);
  transition: all 0.2s ease;
  cursor: pointer;
  border: 1px solid transparent;
  text-decoration: none;
}

.sidebar__link:hover {
  background: rgba(255, 255, 255, 0.7);
  color: var(--on-surface);
  border-color: var(--outline-variant);
}

.sidebar__link--active {
  background: var(--primary);
  color: var(--on-primary);
  border-color: transparent;
  box-shadow: var(--shadow-sm);
}

.sidebar__link--active:hover {
  background: var(--primary-dark);
  color: var(--on-primary);
}

.sidebar__link--ai {
  color: var(--secondary);
  border-color: rgba(249, 115, 22, 0.2);
  background: rgba(249, 115, 22, 0.05);
}
.sidebar__link--ai:hover {
  background: rgba(249, 115, 22, 0.1);
  color: var(--secondary-dark);
}

.sidebar__footer {
  padding-top: 20px;
  border-top: 1px solid var(--outline-variant);
  margin-top: 8px;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.sidebar__emergency {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  width: 100%;
  padding: 12px;
  background: var(--error);
  color: var(--on-error);
  border-radius: var(--radius-sm);
  font-weight: 700;
  font-size: 0.9rem;
  transition: all 0.2s;
  margin-bottom: 8px;
}
.sidebar__emergency:hover {
  opacity: 0.92;
  transform: translateY(-1px);
}
.sidebar__emergency:active { transform: translateY(0); }

/* ---------- Main Content ---------- */
#app {
  flex: 1;
  min-width: 0;
  padding: 40px var(--gutter) 100px;
  animation: fadeIn 0.35s ease-out;
}

@keyframes fadeIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ---------- Mobile Bottom Nav ---------- */
.bottom-nav {
  display: flex;
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  z-index: 50;
  justify-content: space-around;
  align-items: center;
  padding: 10px 16px 18px;
  background: rgba(248, 250, 252, 0.92);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
  border-top: 1px solid var(--outline-variant);
  box-shadow: 0 -4px 20px rgba(0, 0, 0, 0.06);
}

@media (min-width: 768px) {
  .bottom-nav { display: none; }
}

.bottom-nav__item {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 3px;
  padding: 6px 12px;
  border-radius: var(--radius-full);
  font-size: 0.7rem;
  font-weight: 600;
  color: var(--on-surface-variant);
  transition: all 0.2s;
  cursor: pointer;
}

.bottom-nav__item:hover { color: var(--primary); }

.bottom-nav__item--active {
  background: var(--primary-soft);
  color: var(--primary);
}

/* ---------- AI FAB (Mobile) ---------- */
.ai-fab {
  position: fixed;
  bottom: 88px;
  right: 20px;
  z-index: 60;
  width: 56px;
  height: 56px;
  border-radius: var(--radius-full);
  background: linear-gradient(135deg, var(--secondary), var(--primary));
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--shadow-lg);
  transition: all 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);
}
@media (min-width: 768px) { .ai-fab { display: none; } }
.ai-fab:hover {
  transform: scale(1.1) rotate(12deg);
  box-shadow: var(--shadow-xl);
}
.ai-fab:active { transform: scale(0.96); }

/* ---------- Glassmorphism Utility ---------- */
.glass {
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: 1px solid var(--glass-border);
}

.glass-ai {
  background: rgba(255, 255, 255, 0.72);
  backdrop-filter: blur(16px);
  -webkit-backdrop-filter: blur(16px);
  border: 1px solid var(--glass-primary-border);
}

.glass-ai::before {
  content: '';
  position: absolute;
  inset: 0;
  background: linear-gradient(90deg, transparent, rgba(59, 130, 246, 0.04), transparent);
  background-size: 200% 100%;
  animation: aiShimmer 4s linear infinite;
  pointer-events: none;
  border-radius: inherit;
}

@keyframes aiShimmer {
  0% { background-position: -200% 0; }
  100% { background-position: 200% 0; }
}

/* ---------- View Header ---------- */
.view-header {
  margin-top: 56px;
  margin-bottom: 32px;
}

.view-header h1 {
  font-size: clamp(1.75rem, 4vw, 2.5rem);
  color: var(--primary);
  margin-bottom: 8px;
}

.view-header p {
  font-size: 1.05rem;
  color: var(--on-surface-variant);
  max-width: 640px;
}

/* ---------- Site Footer ---------- */
.site-footer {
  border-top: 1px solid var(--outline-variant);
  padding: 40px var(--gutter);
  background: rgba(255, 255, 255, 0.4);
  backdrop-filter: blur(12px);
  margin-top: 32px;
}

.site-footer__inner {
  max-width: var(--container-max);
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 24px;
}

@media (min-width: 768px) {
  .site-footer__inner {
    flex-direction: row;
    justify-content: space-between;
    align-items: flex-start;
  }
}

.site-footer__brand h3 {
  font-size: 1.2rem;
  color: var(--primary);
  margin-bottom: 8px;
}

.site-footer__brand p {
  font-size: 0.9rem;
  max-width: 300px;
}

.site-footer__links {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 24px;
}

.site-footer__col h4 {
  font-size: 0.85rem;
  color: var(--on-surface);
  margin-bottom: 10px;
  font-weight: 700;
}

.site-footer__col a {
  display: block;
  font-size: 0.875rem;
  color: var(--on-surface-variant);
  margin-bottom: 6px;
  transition: color 0.2s;
}
.site-footer__col a:hover { color: var(--primary); }

.site-footer__copyright {
  font-size: 0.8rem;
  color: var(--on-surface-variant);
  opacity: 0.7;
  margin-top: 4px;
}

/* ---------- Buttons ---------- */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 48px;
  padding: 12px 24px;
  border-radius: var(--radius-sm);
  font-size: 0.95rem;
  font-weight: 700;
  transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
  cursor: pointer;
  border: 1px solid transparent;
  text-decoration: none;
  white-space: nowrap;
}

.btn:hover { transform: translateY(-2px); }
.btn:active { transform: translateY(0) scale(0.98); }
.btn:disabled {
  opacity: 0.6;
  cursor: not-allowed;
  transform: none !important;
}

.btn--primary {
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  color: var(--on-primary);
  box-shadow: 0 4px 20px var(--primary-glow);
}
.btn--primary:hover {
  box-shadow: 0 8px 28px var(--primary-glow);
}

.btn--secondary {
  background: linear-gradient(135deg, var(--secondary), var(--secondary-dark));
  color: var(--on-secondary);
  box-shadow: 0 4px 20px var(--secondary-glow);
}

.btn--ghost {
  background: rgba(255, 255, 255, 0.8);
  border-color: var(--outline-variant);
  color: var(--on-surface);
  backdrop-filter: blur(8px);
}
.btn--ghost:hover {
  border-color: var(--primary);
  color: var(--primary);
  background: var(--primary-soft);
}

.btn--small {
  min-height: 38px;
  padding: 8px 16px;
  font-size: 0.875rem;
}

.btn--icon {
  min-height: 40px;
  width: 40px;
  padding: 0;
  border-radius: var(--radius-full);
}

.btn--listening {
  background: var(--error-soft) !important;
  border-color: var(--error) !important;
  color: var(--error) !important;
  animation: pulse 1s infinite;
}

@keyframes pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.7; }
}

/* ---------- Hero Section (Dashboard) ---------- */
.hero {
  position: relative;
  overflow: hidden;
  padding: 48px var(--gutter) 40px;
  margin: -40px calc(-1 * var(--gutter)) 40px;
  border-bottom: 1px solid var(--outline-variant);
}

.hero__inner {
  max-width: 800px;
  margin: 0 auto;
  text-align: center;
  position: relative;
  z-index: 2;
}

.hero__eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 6px 16px;
  background: rgba(249, 115, 22, 0.1);
  border: 1px solid rgba(249, 115, 22, 0.25);
  border-radius: var(--radius-full);
  color: var(--secondary-dark);
  font-size: 0.82rem;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  margin-bottom: 24px;
}

.hero__title {
  font-size: clamp(2rem, 5vw, 3rem);
  font-weight: 800;
  color: var(--primary);
  margin-bottom: 24px;
  letter-spacing: -0.03em;
  line-height: 1.15;
}

.hero__title span { color: var(--secondary); }

/* Hero Search Bar */
.hero__search-wrapper {
  position: relative;
  max-width: 600px;
  margin: 0 auto;
}

.hero__search-glow {
  position: absolute;
  inset: 0;
  background: var(--primary-soft);
  border-radius: var(--radius-full);
  filter: blur(20px);
  opacity: 0.5;
  transition: opacity 0.3s;
  pointer-events: none;
}

.hero__search-wrapper:focus-within .hero__search-glow {
  opacity: 1;
}

.hero__search-bar {
  position: relative;
  display: flex;
  align-items: center;
  background: rgba(255, 255, 255, 0.85);
  backdrop-filter: blur(16px);
  border: 1px solid rgba(59, 130, 246, 0.2);
  border-radius: var(--radius-full);
  padding: 6px 6px 6px 20px;
  box-shadow: var(--shadow-md);
  transition: all 0.3s;
}

.hero__search-wrapper:focus-within .hero__search-bar {
  transform: scale(1.02);
  box-shadow: var(--shadow-lg);
  border-color: var(--primary);
}

.hero__search-bar .material-symbols-outlined {
  color: var(--on-surface-variant);
  margin-right: 12px;
  flex-shrink: 0;
}

.hero__search-bar input {
  flex: 1;
  border: none;
  background: transparent;
  color: var(--on-surface);
  font-size: 1rem;
  padding: 12px 0;
  outline: none;
}
.hero__search-bar input::placeholder { color: var(--on-surface-variant); }

.hero__search-btn {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 12px 24px;
  background: var(--primary);
  color: var(--on-primary);
  border-radius: var(--radius-full);
  font-weight: 700;
  font-size: 0.9rem;
  transition: all 0.2s;
  border: none;
  cursor: pointer;
  flex-shrink: 0;
}
.hero__search-btn:hover {
  background: var(--primary-dark);
}

.hero__suggestions {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 8px;
  margin-top: 16px;
}

.hero__suggestion {
  padding: 6px 16px;
  background: var(--surface-container-high);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-full);
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--on-surface-variant);
  cursor: pointer;
  transition: all 0.2s;
}

.hero__suggestion:hover {
  background: var(--primary-soft);
  color: var(--primary);
  border-color: rgba(59, 130, 246, 0.3);
}

/* Hero decorative blobs */
.hero__blob-right {
  position: absolute;
  top: 50%;
  right: -60px;
  transform: translateY(-50%);
  width: 320px;
  height: 320px;
  background: var(--primary-soft);
  border-radius: var(--radius-full);
  filter: blur(80px);
  pointer-events: none;
}

.hero__blob-bottom {
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  height: 80px;
  background: linear-gradient(to top, var(--surface), transparent);
  pointer-events: none;
}

/* ---------- Bento Grid ---------- */
.bento-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
}

@media (min-width: 768px) {
  .bento-grid { grid-template-columns: repeat(12, 1fr); }
}

.bento-grid--complaints {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
}
@media (min-width: 1024px) {
  .bento-grid--complaints {
    grid-template-columns: repeat(12, 1fr);
  }
}

.col-span-8 { grid-column: span 8; }
.col-span-7 { grid-column: span 7; }
.col-span-5 { grid-column: span 5; }
.col-span-4 { grid-column: span 4; }
.col-span-full { grid-column: 1 / -1; }

@media (max-width: 767px) {
  .col-span-8, .col-span-7, .col-span-5, .col-span-4, .col-span-full {
    grid-column: span 1;
  }
}

/* ---------- Dashboard Feature Cards ---------- */
.feature-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 20px;
  margin-top: 32px;
}

@media (min-width: 1024px) {
  .feature-grid { grid-template-columns: repeat(4, 1fr); }
}

@media (max-width: 640px) {
  .feature-grid { grid-template-columns: 1fr; }
}

.feature-card {
  display: flex;
  flex-direction: column;
  min-height: 260px;
  padding: 24px;
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-lg);
  cursor: pointer;
  transition: all 0.3s cubic-bezier(0.2, 0.8, 0.2, 1);
  position: relative;
  overflow: hidden;
  box-shadow: var(--shadow-sm);
}

.feature-card::before {
  content: '';
  position: absolute;
  inset: 0;
  background: linear-gradient(135deg, rgba(255,255,255,0.4) 0%, rgba(255,255,255,0) 100%);
  pointer-events: none;
}

.feature-card:hover {
  transform: translateY(-6px);
  box-shadow: var(--shadow-lg);
  border-color: var(--primary-glow);
}

.feature-card__top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 20px;
}

.feature-card__icon {
  display: grid;
  place-items: center;
  width: 52px;
  height: 52px;
  border-radius: var(--radius-md);
  background: var(--tertiary-soft);
  color: var(--tertiary);
  font-size: 26px;
  transition: transform 0.3s;
}

.feature-card:hover .feature-card__icon {
  transform: scale(1.1) rotate(6deg);
}

.feature-card:nth-child(1) .feature-card__icon { background: var(--primary-soft); color: var(--primary); }
.feature-card:nth-child(2) .feature-card__icon { background: var(--secondary-soft); color: var(--secondary-dark); }
.feature-card:nth-child(3) .feature-card__icon { background: var(--tertiary-soft); color: var(--tertiary); }
.feature-card:nth-child(4) .feature-card__icon { background: var(--error-soft); color: var(--error); }

.feature-card__metric {
  padding: 4px 12px;
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-full);
  background: rgba(255,255,255,0.8);
  font-size: 0.75rem;
  font-weight: 700;
  color: var(--on-surface-variant);
}

.feature-card__title {
  font-size: 1.15rem;
  font-weight: 800;
  color: var(--on-surface);
  margin-bottom: 10px;
}

.feature-card__desc {
  font-size: 0.9rem;
  color: var(--on-surface-variant);
  flex: 1;
}

.feature-card__cta {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-top: 20px;
  font-size: 0.875rem;
  font-weight: 700;
  color: var(--secondary-dark);
  transition: gap 0.2s;
}
.feature-card:hover .feature-card__cta { gap: 10px; }

/* ---------- Dashboard Stats/Schemes Cards ---------- */
.dash-schemes-card {
  background: rgba(255, 255, 255, 0.8);
  backdrop-filter: blur(16px);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-xl);
  padding: 28px;
  box-shadow: var(--shadow-sm);
  transition: box-shadow 0.3s;
}
.dash-schemes-card:hover { box-shadow: var(--shadow-md); }

.dash-schemes-card__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 20px;
}

.dash-schemes-card__title {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 1.1rem;
  font-weight: 800;
  color: var(--primary);
}

.dash-schemes-card__viewall {
  display: flex;
  align-items: center;
  gap: 4px;
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--primary);
}

.dash-schemes-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
}

@media (max-width: 640px) {
  .dash-schemes-grid { grid-template-columns: 1fr; }
}

.dash-scheme-img-card {
  position: relative;
  overflow: hidden;
  border-radius: var(--radius-md);
  border: 1px solid var(--outline-variant);
  aspect-ratio: 16/9;
  cursor: pointer;
}

.dash-scheme-img-card__bg {
  position: absolute;
  inset: 0;
  background-size: cover;
  background-position: center;
  transition: transform 0.5s ease;
}
.dash-scheme-img-card:hover .dash-scheme-img-card__bg {
  transform: scale(1.06);
}

.dash-scheme-img-card__overlay {
  position: absolute;
  inset: 0;
  background: linear-gradient(to top, rgba(59, 130, 246, 0.85), transparent);
}

.dash-scheme-img-card__info {
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  padding: 16px;
}
.dash-scheme-img-card__info p:first-child {
  color: #fff;
  font-weight: 700;
  font-size: 0.9rem;
  margin-bottom: 2px;
}
.dash-scheme-img-card__info p:last-child {
  color: rgba(255,255,255,0.8);
  font-size: 0.75rem;
}

/* Applications Status Card */
.dash-applications-card {
  background: var(--primary);
  color: var(--on-primary);
  border-radius: var(--radius-xl);
  padding: 28px;
  position: relative;
  overflow: hidden;
  box-shadow: var(--shadow-md);
}

.dash-applications-card::before {
  content: '';
  position: absolute;
  top: -40px;
  right: -40px;
  width: 160px;
  height: 160px;
  background: rgba(255,255,255,0.1);
  border-radius: var(--radius-full);
  filter: blur(40px);
  pointer-events: none;
}

.dash-applications-card__title {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 1.1rem;
  font-weight: 800;
  color: var(--on-primary);
  margin-bottom: 20px;
}

.app-status-item {
  background: rgba(255,255,255,0.12);
  border: 1px solid rgba(255,255,255,0.2);
  border-radius: var(--radius-sm);
  padding: 16px;
  margin-bottom: 12px;
  cursor: pointer;
  transition: all 0.2s;
}

.app-status-item:hover {
  background: rgba(255,255,255,0.2);
  border-color: rgba(255,255,255,0.4);
  transform: translateY(-2px);
}

.app-status-item__header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  margin-bottom: 8px;
}

.app-status-item__name {
  font-weight: 700;
  color: var(--on-primary);
  font-size: 0.9rem;
}

.app-status-badge {
  padding: 3px 8px;
  border-radius: var(--radius-xs);
  font-size: 0.68rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
}
.app-status-badge--review { background: var(--tertiary); color: var(--on-tertiary); }
.app-status-badge--approved { background: var(--secondary); color: var(--on-secondary); }

.app-status-item__progress {
  width: 100%;
  height: 5px;
  background: rgba(255,255,255,0.2);
  border-radius: var(--radius-full);
  overflow: hidden;
  margin-bottom: 6px;
}
.app-status-item__progress-fill {
  height: 100%;
  border-radius: var(--radius-full);
}
.app-status-item__progress-fill--review { background: var(--tertiary); }
.app-status-item__progress-fill--approved { background: var(--secondary); }

.app-status-item__note {
  font-size: 0.72rem;
  color: rgba(255,255,255,0.7);
}

.dash-applications-card .btn {
  width: 100%;
  margin-top: 16px;
  background: rgba(255,255,255,1);
  color: var(--primary);
}
.dash-applications-card .btn:hover { background: rgba(255,255,255,0.92); }

/* ---------- AI Recommendations Panel ---------- */
.ai-recommendations {
  position: relative;
  overflow: hidden;
  background: rgba(255, 255, 255, 0.72);
  backdrop-filter: blur(16px);
  border: 1px solid var(--glass-primary-border);
  border-radius: var(--radius-xl);
  padding: 28px;
}

.ai-recommendations__header {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 8px;
}

.ai-recommendations__header h3 {
  color: var(--primary);
  font-size: 1.1rem;
}

.ai-recommendations__subtitle {
  font-size: 0.875rem;
  color: var(--on-surface-variant);
  margin-bottom: 20px;
}

.ai-rec-item {
  padding: 14px;
  background: rgba(255,255,255,0.6);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-sm);
  margin-bottom: 10px;
  cursor: pointer;
  transition: all 0.2s;
}
.ai-rec-item:hover {
  border-color: var(--primary);
  background: var(--primary-soft);
}
.ai-rec-item__title {
  font-weight: 700;
  color: var(--primary);
  font-size: 0.9rem;
  margin-bottom: 4px;
}
.ai-rec-item__desc {
  font-size: 0.78rem;
  color: var(--on-surface-variant);
}

/* Impact Band */
.impact-band {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 16px;
  margin-bottom: 32px;
}

@media (max-width: 640px) {
  .impact-band { grid-template-columns: 1fr; }
}

.impact-band__item {
  background: rgba(255,255,255,0.7);
  backdrop-filter: blur(12px);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-md);
  padding: 24px;
  text-align: center;
  transition: all 0.2s;
}

.impact-band__item:hover {
  transform: translateY(-3px);
  box-shadow: var(--shadow-md);
  border-color: rgba(255,255,255,0.9);
}

.impact-band__value {
  font-size: 2rem;
  font-weight: 800;
  display: block;
  color: var(--on-surface);
  letter-spacing: -0.03em;
}

.impact-band__label {
  display: block;
  margin-top: 6px;
  font-size: 0.875rem;
  color: var(--on-surface-variant);
  font-weight: 600;
}

/* ---------- Panel (Generic Card) ---------- */
.panel {
  background: rgba(255, 255, 255, 0.8);
  backdrop-filter: blur(16px);
  -webkit-backdrop-filter: blur(16px);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-lg);
  padding: clamp(20px, 3vw, 32px);
  box-shadow: var(--shadow-sm);
  margin-bottom: 20px;
}

.panel__title {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 1.05rem;
  font-weight: 800;
  color: var(--on-surface);
  margin-bottom: 20px;
}

/* ---------- Form Elements ---------- */
.field-label {
  display: block;
  font-size: 0.875rem;
  font-weight: 700;
  color: var(--on-surface-variant);
  margin-bottom: 8px;
}

.field-row {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 16px;
  margin-bottom: 16px;
}

.text-input {
  width: 100%;
  padding: 14px 16px;
  background: var(--surface-container-low);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-sm);
  color: var(--on-surface);
  font-size: 0.95rem;
  transition: all 0.2s;
  outline: none;
  margin-bottom: 16px;
}

.text-input:focus {
  border-color: var(--primary);
  background: #fff;
  box-shadow: 0 0 0 3px var(--primary-soft);
}

.text-area {
  min-height: 120px;
  resize: vertical;
}

select.text-input {
  cursor: pointer;
  appearance: none;
  background-image: url("data:image/svg+xml;charset=US-ASCII,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22292.4%22%20height%3D%22292.4%22%3E%3Cpath%20fill%3D%22%23424754%22%20d%3D%22M287%2069.4a17.6%2017.6%200%200%200-13-5.4H18.4c-5%200-9.3%201.8-12.9%205.4A17.6%2017.6%200%200%200%200%2082.2c0%205%201.8%209.3%205.4%2012.9l128%20127.9c3.6%203.6%207.8%205.4%2012.8%205.4s9.2-1.8%2012.8-5.4L287%2095c3.5-3.5%205.4-7.8%205.4-12.8%200-5-1.9-9.2-5.5-12.8z%22%2F%3E%3C%2Fsvg%3E");
  background-repeat: no-repeat;
  background-position: right 14px center;
  background-size: 11px;
  padding-right: 38px;
}

/* ---------- Badges & Chips ---------- */
.badge {
  display: inline-flex;
  align-items: center;
  padding: 4px 12px;
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-full);
  background: #fff;
  font-size: 0.75rem;
  font-weight: 700;
  color: var(--on-surface-variant);
}

.chip {
  display: inline-flex;
  align-items: center;
  padding: 8px 16px;
  min-height: 36px;
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-full);
  background: rgba(255, 255, 255, 0.8);
  backdrop-filter: blur(8px);
  color: var(--on-surface);
  font-size: 0.875rem;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
  white-space: nowrap;
}

.chip:hover {
  border-color: var(--primary);
  background: var(--primary-soft);
  color: var(--primary);
  transform: translateY(-2px);
}

.chip-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

/* ---------- Status Badge ---------- */
.status-badge {
  display: inline-flex;
  align-items: center;
  padding: 3px 10px;
  border-radius: var(--radius-xs);
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
}
.status-badge--submitted { background: var(--primary-soft); color: var(--primary-dark); }
.status-badge--in-review { background: rgba(249,115,22,0.12); color: var(--secondary-dark); }
.status-badge--resolved { background: var(--tertiary-soft); color: var(--tertiary-dark); }

/* ---------- Chat Component ---------- */
.chat-card {
  display: flex;
  flex-direction: column;
  height: calc(100vh - var(--nav-height) - 120px);
  min-height: 500px;
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-xl);
  overflow: hidden;
  background: rgba(255, 255, 255, 0.75);
  backdrop-filter: blur(20px);
  box-shadow: var(--shadow-md);
}

.chat-card__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 20px 24px;
  border-bottom: 1px solid var(--outline-variant);
  background: rgba(255,255,255,0.8);
  backdrop-filter: blur(12px);
}

.chat-card__ai-info {
  display: flex;
  align-items: center;
  gap: 12px;
}

.chat-card__ai-avatar {
  width: 42px;
  height: 42px;
  border-radius: var(--radius-full);
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  color: var(--on-primary);
  display: flex;
  align-items: center;
  justify-content: center;
}

.chat-card__ai-name {
  font-size: 1rem;
  font-weight: 800;
  color: var(--primary);
  line-height: 1.2;
}

.chat-card__ai-status {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 0.75rem;
  color: var(--on-surface-variant);
}

.chat-card__ai-dot {
  width: 8px;
  height: 8px;
  border-radius: var(--radius-full);
  background: var(--tertiary);
  animation: pulse 2s infinite;
}

.chat-card__lang-select {
  background: rgba(236, 238, 240, 0.6);
  border: none;
  border-radius: var(--radius-full);
  padding: 6px 14px;
  font-size: 0.8rem;
  font-weight: 700;
  color: var(--primary);
  cursor: pointer;
  outline: none;
}

.chat-card__messages {
  flex: 1;
  overflow-y: auto;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 20px;
  scroll-behavior: smooth;
}

.chat-card__messages::-webkit-scrollbar { width: 4px; }
.chat-card__messages::-webkit-scrollbar-track { background: transparent; }
.chat-card__messages::-webkit-scrollbar-thumb { background: var(--outline-variant); border-radius: 4px; }

.chat-card__empty {
  margin: auto;
  text-align: center;
  color: var(--on-surface-variant);
  font-size: 0.95rem;
}

.chat-card__starters {
  padding: 0 24px 16px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  overflow-x: auto;
}
.chat-card__starters::-webkit-scrollbar { display: none; }

.chat-card__composer {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 16px 20px;
  border-top: 1px solid var(--outline-variant);
  background: rgba(255,255,255,0.9);
}

.chat-card__composer .text-input {
  margin: 0;
  flex: 1;
  border-radius: var(--radius-full);
  padding: 12px 20px;
  background: var(--surface-container-low);
}

/* Chat Bubbles */
.chat-bubble {
  display: flex;
  flex-direction: column;
  max-width: 82%;
  animation: bubbleIn 0.3s ease-out;
}

@keyframes bubbleIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

.chat-bubble--user { align-self: flex-end; align-items: flex-end; }
.chat-bubble--assistant { align-self: flex-start; align-items: flex-start; max-width: 88%; }

.chat-bubble__content {
  padding: 14px 18px;
  border-radius: var(--radius-md);
}

.chat-bubble--user .chat-bubble__content {
  background: var(--primary);
  color: var(--on-primary);
  border-bottom-right-radius: var(--radius-xs);
  box-shadow: 0 4px 16px var(--primary-glow);
}

.chat-bubble--assistant .chat-bubble__content {
  background: rgba(255, 255, 255, 0.85);
  backdrop-filter: blur(12px);
  border: 1px solid var(--glass-primary-border);
  color: var(--on-surface);
  border-top-left-radius: var(--radius-xs);
}

.chat-bubble__sender {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--primary);
  margin-bottom: 8px;
}

.chat-bubble__content p { margin-bottom: 6px; font-size: 0.9rem; }
.chat-bubble__content p:last-child { margin-bottom: 0; }

.chat-bubble--user .chat-bubble__content p { color: var(--on-primary); }
.chat-bubble--assistant .chat-bubble__content p { color: var(--on-surface); }

.chat-bubble__time {
  font-size: 0.68rem;
  color: var(--on-surface-variant);
  padding: 0 4px;
  margin-top: 4px;
}

.chat-bubble--loading .chat-bubble__content {
  display: flex;
  align-items: center;
  gap: 10px;
}

.fallback-label {
  display: inline-block;
  margin-bottom: 6px;
  font-size: 0.72rem;
  font-weight: 700;
  color: var(--secondary-dark);
  background: var(--secondary-soft);
  padding: 2px 8px;
  border-radius: var(--radius-xs);
}

/* Context Panel (Chat right sidebar) */
.chat-context-panel {
  display: none;
  flex-direction: column;
  width: 280px;
  flex-shrink: 0;
  border-left: 1px solid var(--outline-variant);
  padding: 24px;
  gap: 20px;
  background: rgba(255,255,255,0.5);
  backdrop-filter: blur(12px);
  overflow-y: auto;
}

@media (min-width: 1280px) {
  .chat-context-panel { display: flex; }
}

.chat-context-panel__title {
  font-size: 1rem;
  font-weight: 800;
  color: var(--primary);
  margin-bottom: 0;
}

.doc-scanner {
  padding: 20px;
  background: var(--tertiary);
  color: var(--on-tertiary);
  border-radius: var(--radius-md);
  position: relative;
  overflow: hidden;
}

.doc-scanner__title {
  display: flex;
  align-items: center;
  gap: 8px;
  font-weight: 700;
  margin-bottom: 8px;
  color: var(--on-tertiary);
  font-size: 0.9rem;
}

.doc-scanner__drop {
  height: 100px;
  border: 2px dashed rgba(255,255,255,0.4);
  border-radius: var(--radius-sm);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 6px;
  cursor: pointer;
  transition: all 0.2s;
}

.doc-scanner__drop:hover { background: rgba(255,255,255,0.1); }
.doc-scanner__drop span.material-symbols-outlined { font-size: 28px; }
.doc-scanner__drop .label { font-size: 0.72rem; font-weight: 700; text-transform: uppercase; }

.trending-services { display: flex; flex-direction: column; gap: 8px; }
.trending-services__title {
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--on-surface-variant);
  margin-bottom: 4px;
}

.trending-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px 12px;
  background: rgba(236,238,240,0.5);
  border: 1px solid transparent;
  border-radius: var(--radius-sm);
  cursor: pointer;
  transition: all 0.2s;
}
.trending-item:hover {
  background: var(--primary-soft);
  border-color: rgba(59,130,246,0.2);
}
.trending-item__info { display: flex; align-items: center; gap: 10px; }
.trending-item__name { font-size: 0.85rem; font-weight: 600; }
.trending-item .material-symbols-outlined { font-size: 18px; color: var(--primary); }
.trending-item .arrow { font-size: 16px; opacity: 0; transition: opacity 0.2s; }
.trending-item:hover .arrow { opacity: 1; }

.context-alert {
  padding: 14px;
  background: var(--secondary-soft);
  border: 1px solid rgba(249,115,22,0.25);
  border-radius: var(--radius-sm);
  color: var(--secondary-dark);
}
.context-alert__header {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  margin-bottom: 6px;
}
.context-alert p { font-size: 0.82rem; color: var(--secondary-dark); font-weight: 500; }

/* Chat Layout with context */
.chat-layout {
  display: flex;
  gap: 24px;
  margin-bottom: 0;
}

.chat-layout .chat-card { flex: 1; }

/* ---------- Complaints View ---------- */
.complaints-ai-summary {
  position: relative;
  overflow: hidden;
  background: rgba(255,255,255,0.72);
  backdrop-filter: blur(16px);
  border: 1px solid var(--glass-primary-border);
  border-radius: var(--radius-xl);
  padding: 24px;
  box-shadow: var(--shadow-sm);
}

.complaints-ai-summary__header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  margin-bottom: 20px;
}

.complaints-ai-summary__info { display: flex; align-items: flex-start; gap: 14px; }

.complaints-ai-summary__icon {
  width: 48px;
  height: 48px;
  border-radius: var(--radius-md);
  background: var(--secondary);
  color: var(--on-secondary);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  box-shadow: 0 4px 12px var(--secondary-glow);
}

.complaints-ai-summary__label {
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--secondary-dark);
  background: var(--secondary-soft);
  padding: 3px 10px;
  border-radius: var(--radius-full);
}

.complaints-ai-summary__stats {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 12px;
}

.complaint-stat {
  background: rgba(255,255,255,0.7);
  border: 1px solid rgba(194,198,214,0.4);
  border-radius: var(--radius-md);
  padding: 14px;
}

.complaint-stat__label {
  font-size: 0.7rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--outline);
  margin-bottom: 4px;
}

.complaint-stat__value {
  font-size: 1rem;
  font-weight: 800;
  color: var(--on-surface);
  margin-bottom: 6px;
}

.complaint-stat__bar {
  height: 5px;
  width: 100%;
  background: rgba(194,198,214,0.4);
  border-radius: var(--radius-full);
  overflow: hidden;
}

.complaint-stat__bar-fill {
  height: 100%;
  border-radius: var(--radius-full);
}

.complaint-stat__note { font-size: 0.72rem; color: var(--on-surface-variant); margin-top: 4px; }

/* Complaint Form Panel */
.complaint-form-panel {
  background: #fff;
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-xl);
  padding: 28px;
  box-shadow: var(--shadow-sm);
  align-self: start;
}

.complaint-form-panel__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 24px;
}

.complaint-step-indicator {
  display: flex;
  gap: 6px;
}

.complaint-step {
  height: 5px;
  width: 28px;
  border-radius: var(--radius-full);
  background: var(--surface-container-high);
}
.complaint-step--active { background: var(--primary); }

.ai-categorization-hint {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 12px;
  background: var(--primary-soft);
  border-radius: var(--radius-sm);
  font-size: 0.82rem;
  color: var(--primary-dark);
  margin-top: -10px;
  margin-bottom: 16px;
}

.location-btns { display: flex; flex-direction: column; gap: 8px; }

.location-btn {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 16px;
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-sm);
  background: var(--surface-container-low);
  font-weight: 600;
  font-size: 0.875rem;
  color: var(--on-surface);
  transition: all 0.2s;
}
.location-btn:hover {
  border-color: var(--primary);
  background: var(--primary-soft);
  color: var(--primary);
}
.location-btn .material-symbols-outlined { color: var(--primary); }

/* Map Widget */
.map-widget {
  position: relative;
  overflow: hidden;
  height: 220px;
  border-radius: var(--radius-xl);
  border: 1px solid var(--outline-variant);
  background: var(--surface-container-low);
}

.map-widget__img {
  position: absolute;
  inset: 0;
  background-size: cover;
  background-position: center;
  opacity: 0.75;
}

.map-widget__controls {
  position: absolute;
  top: 12px;
  right: 12px;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.map-widget__control-btn {
  width: 36px;
  height: 36px;
  background: #fff;
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-xs);
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--shadow-xs);
  cursor: pointer;
  transition: background 0.2s;
}
.map-widget__control-btn:hover { background: var(--surface-container); }

.map-widget__badge {
  position: absolute;
  bottom: 12px;
  left: 50%;
  transform: translateX(-50%);
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 6px 16px;
  background: #fff;
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-full);
  box-shadow: var(--shadow-sm);
  font-size: 0.8rem;
  font-weight: 700;
  white-space: nowrap;
}

.map-widget__pulse {
  width: 10px;
  height: 10px;
  border-radius: var(--radius-full);
  background: var(--secondary);
  animation: pulse 1.5s infinite;
}

.map-widget__marker {
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  font-size: 40px;
  color: var(--primary);
  font-variation-settings: 'FILL' 1;
  filter: drop-shadow(0 4px 8px var(--primary-glow));
}

/* Complaint Tracker / Timeline */
.complaint-tracker { display: flex; flex-direction: column; gap: 0; }

.complaint-card {
  background: rgba(255, 255, 255, 0.85);
  backdrop-filter: blur(12px);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-md);
  padding: 20px;
  transition: all 0.2s;
  margin-bottom: 12px;
}

.complaint-card:hover {
  box-shadow: var(--shadow-sm);
  border-color: rgba(59,130,246,0.2);
}

.complaint-card__top {
  display: flex;
  align-items: center;
  gap: 10px;
  justify-content: space-between;
  margin-bottom: 10px;
}

.complaint-card__icon {
  width: 44px;
  height: 44px;
  border-radius: var(--radius-full);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.complaint-card__summary {
  font-size: 0.95rem;
  font-weight: 600;
  color: var(--on-surface);
  margin-bottom: 6px;
}

.complaint-card__meta {
  font-size: 0.78rem;
  color: var(--on-surface-variant);
  margin-bottom: 12px;
}

.complaint-card__footer {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
}

/* Timeline */
.timeline { display: flex; flex-direction: column; gap: 24px; }

.timeline__item {
  display: flex;
  gap: 16px;
  position: relative;
}

.timeline__item:not(:last-child)::before {
  content: '';
  position: absolute;
  left: 10px;
  top: 28px;
  bottom: -24px;
  width: 1px;
  background: var(--outline-variant);
}

.timeline__dot {
  width: 22px;
  height: 22px;
  border-radius: var(--radius-full);
  flex-shrink: 0;
  margin-top: 2px;
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
  z-index: 1;
}

.timeline__dot--done {
  background: var(--tertiary);
  box-shadow: 0 0 0 4px rgba(16,185,129,0.12);
}

.timeline__dot--pending {
  background: var(--surface-container-highest);
  border: 2px solid var(--outline-variant);
}

.timeline__dot .material-symbols-outlined { font-size: 12px; color: #fff; font-variation-settings: 'wght' 700; }

.timeline__content { flex: 1; }

.timeline__header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  margin-bottom: 4px;
}

.timeline__title {
  font-size: 0.9rem;
  font-weight: 700;
  color: var(--on-surface);
}

.timeline__time {
  font-size: 0.68rem;
  font-weight: 700;
  text-transform: uppercase;
  color: var(--outline);
}

.timeline__desc {
  font-size: 0.8rem;
  color: var(--on-surface-variant);
  margin-bottom: 6px;
}

/* ---------- Schemes View ---------- */
.schemes-hero {
  height: 220px;
  background: linear-gradient(135deg, #1e293b, var(--primary-dark));
  border-radius: var(--radius-xl);
  overflow: hidden;
  position: relative;
  margin-bottom: 28px;
}

.schemes-hero__content {
  position: absolute;
  inset: 0;
  padding: 36px;
  display: flex;
  flex-direction: column;
  justify-content: center;
}

.schemes-hero h2 {
  font-size: clamp(1.5rem, 3vw, 2.2rem);
  color: var(--on-primary);
  margin-bottom: 10px;
}

.schemes-hero p { color: rgba(255,255,255,0.85); max-width: 480px; font-size: 0.95rem; }

.schemes-hero__overlay {
  position: absolute;
  inset: 0;
  background: linear-gradient(to right, rgba(59,130,246,0.9), transparent);
}

.category-filters {
  display: flex;
  gap: 10px;
  overflow-x: auto;
  padding-bottom: 4px;
  margin-bottom: 24px;
}
.category-filters::-webkit-scrollbar { display: none; }

.category-btn {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 10px 20px;
  border-radius: var(--radius-full);
  font-size: 0.875rem;
  font-weight: 700;
  white-space: nowrap;
  transition: all 0.2s;
  border: 1px solid var(--outline-variant);
  background: var(--surface-container-high);
  color: var(--on-surface);
  cursor: pointer;
  flex-shrink: 0;
}

.category-btn--active {
  background: var(--primary);
  color: var(--on-primary);
  border-color: transparent;
  box-shadow: 0 4px 12px var(--primary-glow);
}

.category-btn:hover:not(.category-btn--active) {
  background: rgba(255,255,255,0.7);
  border-color: var(--primary);
}

/* Bento scheme cards */
.scheme-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 20px;
}

@media (min-width: 768px) {
  .scheme-grid { grid-template-columns: repeat(3, 1fr); }
}

.scheme-card {
  display: flex;
  flex-direction: column;
  padding: 24px;
  background: rgba(255,255,255,0.8);
  backdrop-filter: blur(12px);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-xs);
  transition: all 0.3s;
}

.scheme-card:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-md);
  border-color: rgba(59,130,246,0.2);
}

.scheme-card--featured {
  grid-column: 1 / -1;
  flex-direction: row;
  gap: 28px;
  background: rgba(255,255,255,0.85);
  align-items: flex-start;
}

@media (max-width: 767px) {
  .scheme-card--featured { flex-direction: column; }
}

.scheme-card__icon {
  width: 48px;
  height: 48px;
  border-radius: var(--radius-md);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 16px;
  flex-shrink: 0;
}

.scheme-card__badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 4px 12px;
  border-radius: var(--radius-full);
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  margin-bottom: 12px;
}

.scheme-card__badge--ai {
  background: var(--secondary);
  color: var(--on-secondary);
}

.scheme-card__header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 10px;
}

.scheme-card h3 {
  font-size: 1.05rem;
  font-weight: 800;
  color: var(--on-surface);
  margin-bottom: 0;
}

.scheme-card__reason {
  display: flex;
  align-items: flex-start;
  gap: 6px;
  padding: 8px 12px;
  background: var(--primary-soft);
  border-radius: var(--radius-sm);
  font-size: 0.8rem;
  color: var(--primary-dark);
  margin-bottom: 12px;
}

.scheme-card__desc {
  font-size: 0.875rem;
  color: var(--on-surface-variant);
  flex: 1;
  margin-bottom: 16px;
}

.scheme-card__eligibility {
  font-size: 0.8rem;
  color: var(--on-surface-variant);
  margin-bottom: 16px;
}

.scheme-card__actions { display: flex; gap: 8px; flex-wrap: wrap; }

.scheme-card__featured-img {
  width: 100%;
  max-width: 280px;
  height: 180px;
  object-fit: cover;
  border-radius: var(--radius-md);
  flex-shrink: 0;
}

@media (max-width: 767px) {
  .scheme-card__featured-img { max-width: 100%; height: 180px; }
}

/* ---------- Documents View ---------- */
.doc-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
  gap: 16px;
}

.doc-card {
  padding: 20px;
  background: rgba(255,255,255,0.8);
  backdrop-filter: blur(12px);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-md);
  cursor: pointer;
  transition: all 0.2s;
  text-align: center;
}

.doc-card:hover {
  transform: translateY(-3px);
  box-shadow: var(--shadow-md);
  border-color: rgba(59,130,246,0.2);
}

/* ---------- Demo Banner ---------- */
.demo-banner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 16px 20px;
  background: rgba(255,255,255,0.75);
  backdrop-filter: blur(12px);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-md);
  margin-bottom: 24px;
  flex-wrap: wrap;
}

.demo-banner__text strong {
  display: block;
  font-size: 0.95rem;
  color: var(--on-surface);
  margin-bottom: 2px;
}

.demo-banner__text p { font-size: 0.875rem; margin: 0; }

/* ---------- Misc Utilities ---------- */
.results-area__empty,
.results-area__loading {
  color: var(--on-surface-variant);
  font-size: 0.95rem;
  padding: 20px 0;
}

.error-text {
  color: var(--error);
  font-size: 0.875rem;
  background: var(--error-soft);
  padding: 10px 14px;
  border-radius: var(--radius-xs);
  border: 1px solid rgba(186,26,26,0.2);
  margin-top: 8px;
}
.error-text:empty { display: none; }

/* Spinner animation for loading */
.wheel-spinner {
  animation: spin 1.2s linear infinite;
  color: var(--primary);
}

@keyframes spin { to { transform: rotate(360deg); } }

/* ---------- Responsive Adjustments ---------- */
@media (max-width: 767px) {
  :root { --gutter: 16px; }

  #app {
    padding: 24px var(--gutter) 80px;
  }

  .bento-grid {
    grid-template-columns: 1fr;
  }

  .complaints-ai-summary__stats {
    grid-template-columns: 1fr;
    gap: 8px;
  }

  .impact-band { grid-template-columns: 1fr; }
}

@media print {
  .navbar, .bottom-nav, .sidebar, .ai-fab { display: none !important; }
}

/* ---------- Documents / Checklist ---------- */
.checklist-time {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 8px 16px;
  background: var(--primary-soft);
  border: 1px solid rgba(59,130,246,0.2);
  border-radius: var(--radius-full);
  font-size: 0.875rem;
  color: var(--primary-dark);
  margin-bottom: 20px;
}

.checklist-columns {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 24px;
}

@media (max-width: 640px) {
  .checklist-columns { grid-template-columns: 1fr; }
}

.checklist-columns h4 {
  font-size: 0.9rem;
  font-weight: 800;
  color: var(--on-surface);
  margin-bottom: 12px;
  padding-bottom: 8px;
  border-bottom: 2px solid var(--outline-variant);
}

.checklist-list {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.checklist-item label {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 10px 12px;
  background: var(--surface-container-low);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-size: 0.875rem;
  color: var(--on-surface);
  transition: all 0.2s;
}

.checklist-item label:hover {
  background: var(--primary-soft);
  border-color: rgba(59,130,246,0.2);
}

.checklist-item input[type="checkbox"] {
  width: 18px;
  height: 18px;
  accent-color: var(--primary);
  flex-shrink: 0;
  margin-top: 1px;
}

.checklist-item input:checked + span {
  text-decoration: line-through;
  color: var(--on-surface-variant);
}

.steps-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding-left: 0;
  list-style: none;
  counter-reset: step;
}

.steps-list li {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 10px 12px;
  background: var(--surface-container-low);
  border: 1px solid var(--outline-variant);
  border-radius: var(--radius-sm);
  font-size: 0.875rem;
  color: var(--on-surface);
  counter-increment: step;
}

.steps-list li::before {
  content: counter(step);
  display: flex;
  align-items: center;
  justify-content: center;
  width: 22px;
  height: 22px;
  min-width: 22px;
  background: var(--primary);
  color: #fff;
  border-radius: 50%;
  font-size: 0.72rem;
  font-weight: 800;
}

.results-area__title {
  font-size: 1.05rem;
  font-weight: 800;
  color: var(--on-surface);
  margin-bottom: 16px;
}

/* ---------- Legacy bento-grid (used in documents.js) ---------- */
.bento-grid > .panel {
  margin-bottom: 0;
}

/* ---------- Navbar thread accent ---------- */
.navbar__thread {
  height: 3px;
  background: linear-gradient(90deg, var(--secondary), white 50%, var(--tertiary));
  opacity: 0.7;
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
}

/* ---------- Sidebar scroll ---------- */
.sidebar::-webkit-scrollbar { width: 3px; }
.sidebar::-webkit-scrollbar-thumb { background: var(--outline-variant); border-radius: 3px; }

/* ---------- Hover utilities ---------- */
[data-view] { cursor: pointer; }

/* ---------- Focus ring for interactive elements ---------- */
.feature-card:focus-visible,
.chip:focus-visible,
.btn:focus-visible {
  outline: 2px solid var(--primary);
  outline-offset: 2px;
}

/* ---------- Smooth page transitions ---------- */
#app {
  transition: opacity 0.2s ease;
}

/* ---------- App layout full height fix ---------- */
.app-layout {
  min-height: calc(100vh - var(--nav-height));
}